Introduction

Welcome to Assured Assist Solutions. We value your privacy and are committed to protecting your business-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you share with us as part of our professional services.

Who We Are

Assured Assist Solutions provides IT and software support services exclusively to businesses, organizations, and professionals. Since 2019, our mission has been to deliver secure, reliable, and scalable digital solutions tailored to business environments.

Information We Collect

  • Business Contact Details: Company name, contact person, phone number, and email address.
  • Technical Data: System configuration, software versions, and technical logs shared during support.
  • Usage Information: How your team interacts with our platforms and services.
  • Support Records: Correspondence, remote session logs, or submitted tickets.

How We Use Your Information

  • To provide IT support, system configuration, and software services for your business.
  • To analyze service usage and improve our technical offerings.
  • To send relevant service updates or account-related communications.
  • To comply with legal, regulatory, or security obligations.

Sharing Your Data

We do not sell or rent business data. Your information is shared only with:

  • Trusted service partners (e.g., hosting providers, remote access tools) who support our operations.
  • Law enforcement or legal authorities when required by applicable regulations.

Cookies and Tracking

We use cookies to enhance your experience and analyze website performance. Cookies may track general usage patterns but do not store sensitive business data. You can manage cookie preferences via your browser.

Data Security

We maintain strict technical and organizational security measures including encryption, secure remote access, and controlled data handling. Access is limited to authorized technical staff only.

Data Retention

Business data is retained only as long as necessary to fulfill the purposes described in this policy or to meet contractual obligations. You may request data removal upon account termination or service completion.

Your Rights

  • Access and review business data held by us
  • Request updates or corrections to inaccurate records
  • Request deletion of data no longer needed
  • Withdraw consent for optional data processing

Third-Party Links

Our website may include links to third-party platforms. We do not control and are not responsible for their privacy practices or content. We recommend reviewing their policies separately.

Policy for Minors

Our services are not intended for individual consumers or minors. We do not knowingly collect or process data from users under the age of 18.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page along with the updated date. Continued use of our services implies agreement to the updated policy.

Contact Us

If you have questions or concerns about this policy, please contact us:

Email: info@officelivetech.com

Phone: 9298002076

Last Updated: May 29, 2025