Installed Office 2024 but opens 2021
This is an error reported by some of the users who uses office 2024. Let us analyze and understand why do you see office 2021 when you have upgraded to 2024.
Reasons are multiple ways like the installation would have failed or it is incomplete. There can be old traces of office 2021 on this computer.
How to uninstall office 2021
To completely uninstall office 2021 in your windows computer, you have the following ways:
If you are using Windows 11:
- Right click on start menu and select installed apps
- Search for the office program name
- Choose and right click on it and select uninstall.
How to clear temporary files from your windows computer?
After the uninstallation of office 2021, you may have to clear the temporary files from your computer.
To do that, you need to open the file explorer and visit c:\windows\temp location, and then delete the files and folders in it.
The above mentioned process can help you to get rid of office 2021 completely from your computer. Once this is done, you can install office 2024. This time, when you open office 2024, you should see the right program on your computer.